Project Manager (PM) – I have looked at the ideas around the project you mentioned recently and wanted to talk about it.
Project Sponsor (PS) – What, you haven’t started the project yet?
PM – I have, but not in the way you are referring to. I have developed a business case which I want to talk through.
PS – What’s a business case?
PM – It is a process that among other things analyses;
• the business benefits of carrying out the project
• it looks at rates of return
• looks at initial risks
• looks at the priority of the project
There are some interesting things coming out of the business case study you should be aware of
PS – Such as?
• the business benefits – as I see it (others agree with me) there is one key benefit – improving throughput on processing by around 12%. The key question is this; is that benefit worth the 9 months of project management time, client time and the £55,000 training and software costs
• risks – this software you have suggested is untried. No one has used it before and I believe this is a big risk for us to take on. We are guinea pigs for the software company. Because it is so new, the software may need customising which will cost extra and take more time
• priority of this project – the southern team are undergoing a big re-organisation. There is already training scheduled for everyone on the new telephone system in place. Plus we are losing 4 staff in the next 3 months and recruitment freeze will mean extra pressure on the teams. I am unsure as to the priority of this project
• return on investment – this is more complex however finance have calculated that the return on this investment will take nearly 2 years. It is not a fixed estimate – more a quick look however it is something we should consider and look at in more detail
• the project team – we already have 4 major projects under way. With this and all of the above I do not think we should tackle this one.
Having heard all of this, what are your thoughts?